Privacy Policy

Cash's Tire Recycling Inc("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at cashstirerecycling.com, use our services, communicate with us via phone, text message (SMS), email, or any other means, or interact with us in person at our facility.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, phone number, email address, mailing address, and physical service location address
• Service Request Information: Details about the type and quantity of tires for pickup, disposal, recycling, or purchase; service location details; preferred scheduling
• Business Information: Company name, business type, tax identification number (for commercial accounts), fleet size, and billing information
• Payment Information: Credit card numbers, bank account information, billing addresses, and other financial information necessary to process payments (collected directly or through secure third-party payment processors)
• Communication Records: Records of phone calls, text messages (SMS/MMS), emails, and other communications with our team
• Account Information: Username, password, and profile information if you create an account on our customer portal
• Contract Information: Signed service agreements, Net 30 payment terms, and commercial account documentation

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website, and browsing patterns
• Location Data: General geographic location based on IP address; precise location only if you explicitly provide your address for service purposes
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity (see Section 7)

1.3 Information from Third Parties

We may receive information about you from:

• Business partners, referral sources, and affiliated companies
• Credit reporting agencies and payment processors (for commercial account verification)
• Publicly available sources such as business directories and government databases
• Social media platforms when you interact with our social media pages
• Analytics and advertising partners (Google Analytics, Meta/Facebook)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• To schedule and perform tire pickup, disposal, recycling, transportation, and sales services
• To process payments, issue receipts, and manage invoicing (including Net 30 commercial accounts)
• To inspect, grade, and purchase tire casings from sellers
• To arrange delivery of used commercial tires and retreaded products
• To maintain records required by the Texas Commission on Environmental Quality (TCEQ) and other regulatory bodies

2.2 Communication

• To respond to your inquiries, service requests, and quote requests
• To send service confirmations, appointment reminders, and scheduling updates via phone, text (SMS), or email
• To send invoices, payment reminders, and account statements
• To provide customer support and resolve issues
• To send promotional offers, service updates, and newsletters (with your consent, where required)

2.3 Business Operations

• To maintain and improve our website, services, and customer experience
• To analyze usage trends and optimize our marketing efforts
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations, including environmental regulations (TCEQ, EPA), tax requirements, and business licensing
• To enforce our Terms of Service and protect our legal rights

3. Text Message (SMS/MMS) Communications

By providing your phone number and texting us or opting in to receive text messages, you consent to receive SMS/MMS messages from Cash's Tire Recycling Inc at the phone number you provided. These messages may include:

• Responses to your service inquiries and quote requests
• Appointment confirmations, reminders, and scheduling updates
• Service completion notifications and follow-ups
• Payment confirmations and invoice notifications
• Promotional messages about our services (with your prior express consent)

We will not share your phone number or SMS opt-in information with third parties for marketing purposes. Transactional messages related to active services (appointment reminders, service updates) may continue even after opting out of promotional messages, as permitted by law.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our business, including payment processors, IT and hosting providers, analytics services, and communication platforms. These providers are contractually obligated to protect your information.
• Regulatory Compliance: We may disclose information to the Texas Commission on Environmental Quality (TCEQ), the U.S. Environmental Protection Agency (EPA), the City of Houston, Harris County, and other governmental agencies as required by law for waste tire management reporting, manifesting, and regulatory compliance.
• Legal Requirements: We may disclose information when required by law, regulation, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers, employees, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Service Records: Records of tire pickups, disposals, recycling transactions, and sales are retained for a minimum of five (5) years, or longer as required by TCEQ regulations and Texas state law for waste tire management documentation.
• Financial Records: Payment records, invoices, and tax-related documents are retained for a minimum of seven (7) years in accordance with IRS requirements and Texas tax law.
• Communication Records: Text message logs, emails, and phone records related to service delivery are retained for a minimum of three (3) years.
• Website Analytics: Anonymized or aggregated analytics data may be retained indefinitely for business analysis purposes.

After the applicable retention period, personal information is securely deleted or anonymized. Certain records may be retained longer if required by law or to resolve disputes.

6. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Encryption of sensitive data at rest, including payment information
• Secure access controls with role-based permissions for our systems
• Regular security assessments and monitoring of our systems
• Employee training on data protection and privacy practices
• PCI-DSS compliant payment processing through third-party providers

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses the following types of cookies and tracking technologies:

• Strictly Necessary Cookies: Required for basic website functionality, security, and session management. These cannot be disabled.
• Analytics Cookies: We use Google Analytics and similar tools to understand how visitors interact with our website, measure traffic, and improve our services. These cookies collect anonymized data about page views, referral sources, and browsing behavior.
• Marketing/Advertising Cookies: We may use cookies from advertising partners (such as Meta/Facebook Pixel, Google Ads) to deliver relevant advertisements, measure ad effectiveness, and build audience profiles for targeted marketing.
• Functional Cookies: These cookies remember your preferences (such as language or region) and provide enhanced, personalized features.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to block or delete cookies; consult your browser's help documentation for instructions.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements (including TCEQ waste tire records and financial records).
• Right to Opt-Out: You may opt out of promotional communications at any time. You may opt out of targeted advertising cookies through your browser settings or industry opt-out mechanisms.
• Right to Data Portability: You may request your personal data in a commonly used, machine-readable format.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at cashstirerecycling@gmail.com or (832) 864-7067. We will respond to verified requests within 30 days, or as required by applicable law.

9. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will promptly delete such information. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, YouTube), review sites (Yelp, Google Business), and partner websites. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Texas-Specific Provisions

As a Texas-based business, we comply with the Texas Data Privacy and Security Act (TDPSA), the Texas Identity Theft Enforcement and Protection Act, the Texas Deceptive Trade Practices-Consumer Protection Act (DTPA), and all applicable Texas state privacy laws. If you are a Texas resident, you have the rights described in Section 8 of this policy, including the right to access, correct, delete, and opt out of the processing of your personal data.

In the event of a data breach involving your personal information, we will notify affected individuals and the Texas Attorney General's office as required by the Texas Identity Theft Enforcement and Protection Act (Texas Business & Commerce Code, Chapter 521).

12. Environmental Regulatory Data Disclosures

As a TCEQ-registered waste tire facility, we are required to collect, maintain, and report certain information to state and federal environmental regulatory agencies. This includes:

• Waste tire manifests and transportation records
• Generator and transporter identification information
• Quantities, types, and disposition of waste tires processed
• Facility inspection records and compliance documentation

This regulatory data is collected and maintained as required by law (Texas Health & Safety Code, Chapter 361 and 30 Texas Administrative Code, Chapter 328) and is separate from the personal information described elsewhere in this policy. Regulatory records are retained for the periods mandated by TCEQ and cannot be deleted upon individual request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law, provide additional notice (such as posting a notice on our website or sending you an email). Your continued use of our website or services after such changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: